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Which email address and password should I use to sign in?
If you have multiple email accounts, search for Amazon Payee Central in your email accounts. You would have received an invitation email from amazon-payee-central@amazon.com in one of those accounts. To sign in to Amazon Payee Central, use the email address that the invitation email was sent to.
Next, select the Amazon Payee Central link in the invitation email, which takes you to the Amazon Payee Central sign-in page. Then, enter the email address where you received the invitation.
If this email address is already associated with Amazon, such as Amazon.com, Kindle, or the app store, you will be directed to the Amazon credentials page. Here you can enter the same password for that account to sign in to Amazon Payee Central.
If the email address isn’t associated with Amazon, you will be directed to the Create Account page. Input your name and a password to sign in to Amazon Payee Central.
How do I change my password?
You can change your existing password using the Forgot your password link on the Amazon Payee Central sign-in page.
To change the password, enter your registered email address, and enter the characters shown in the image. Then, select Continue. You will receive an email from Amazon Password Assistance. To reset your password, follow the instructions in the email. If you don’t see the email, remember to check your junk or spam folders. If you don’t receive the email, contact Amazon Customer Service or your Amazon business contact.
You may need to enter a one-time password (OTP) and then you will be prompted to enter a new password.
Mobile phone number accounts are accounts created using a mobile phone number instead of an email address. If you'd like the option of signing in with an email address, you can add an email address by going to Your Account on Amazon.com and selecting Login & Security.
If you have any other questions, please sign in to Amazon Payee Central to view your account information. If you are unable to sign in, create a case.
When I try to sign in, I receive an error.
You may be unable to sign in for the following reasons.
• You’re using an incorrect email address. Use the email address where you received the email from amazon-payee-central@amazon.com.
• You may not have completed your email account registration. Select Create your Amazon account and register your account. You may not need to create a new account. If this email address is already associated with Amazon, such as Amazon.com, Kindle, or the app store, we will direct you to the Amazon credentials page. Here you can enter the same password for that account to sign in to Amazon Payee Central.
• If you haven’t logged in for longer than a year, contact your Amazon business contact to ask for reactivation.
I don't have an Amazon Payee Central account. How can my company sign up to use Amazon Payee Central?
If your company isn’t registered with Amazon Payee Central, contact your Amazon business contact for an invitation to set up your account.
If your company has an active Amazon Payee Central account and you need access, contact the person at your company who has administrative access. This is usually someone in your Accounts Receivable or Finance department.
If you’re unable to sign in to Amazon Payee Central because you can’t reset your password, contact your Amazon business contact.
How do I find the invitation email?
Once you’ve been invited to use Amazon Payee Central by your Amazon contact, you will receive an invitation email from amazon-payee-central@amazon.com. If you don’t see the email, check your junk or spam folders.
If you have any other questions, please sign in to Amazon Payee Central to view your account information. If you are unable to sign in, create a case.
If you have any other questions, please sign in to Amazon Payee Central to view your account information. If you are unable to sign in, create a case.
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Please provide details of the issue that you are facing and we will get back to you as soon as we can.